Privacy Policy

Last Updated: 15 November 2024

1. Introduction

Hi, we’re Increase Digital. This Privacy Policy explains how Increase Digital (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you access or use our website, services, products, platforms, and any related features (collectively, the Services).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Scope of This Policy

This policy applies to personal information that we collect when we act as a data controller/business. It does not apply to personal information governed by separate agreements, such as Data Processing Agreements (DPAs) entered into with our clients.

3. Information We Collect

We may collect the following categories of personal information:

  • Identity & Contact Information: name, company name, email address, phone number, address.

  • Account & Business Information: login credentials, billing details, business profile, tax or registration data (if required).

  • Transaction Information: service purchases, invoices, payment status (excluding full payment card details).

  • Technical & Usage Data: IP address, browser type, device information, access times, pages visited, referral URLs.

  • Marketing & Communication Data: inquiries, feedback, support requests, survey responses, and correspondence.

  • Content Data: information you submit for digital marketing services such as content articles, press releases, backlinks, display ads, or campaign materials.

4. How We Collect Personal Information

We collect personal information:

  • Directly from you when you fill out forms, request services, create an account, or communicate with us.

  • Automatically through cookies and similar technologies when you use our website.

  • From third parties such as analytics providers, advertising platforms, payment processors, or business partners, where permitted by law.

5. How We Use Your Personal Information

We use personal information to:

  • Provide, operate, and improve our digital marketing services.

  • Process transactions and manage billing.

  • Communicate with you regarding services, updates, and support.

  • Deliver marketing information, promotions, or offers (subject to your consent where required).

  • Analyze website usage and campaign performance.

  • Maintain security, prevent fraud, and enforce our terms.

  • Comply with legal and regulatory obligations.

6. Legal Basis for Processing

We process personal information based on one or more of the following legal bases:

  • Performance of a contract.

  • Legitimate business interests.

  • Your consent (where required).

  • Compliance with legal obligations.

7. Disclosure of Personal Information

We may share your personal information with:

  • Service providers (hosting, analytics, advertising, payment processing, email delivery).

  • Business partners involved in delivering our services.

  • Professional advisors such as legal or financial consultants.

  • Regulators or authorities when required by law.

  • Third parties in connection with a business transfer, merger, or acquisition.

We do not sell your personal information.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place in accordance with applicable data protection laws.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure.

10. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

11. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information.

  • Request correction or updates.

  • Request deletion of your data.

  • Object to or restrict processing.

  • Withdraw consent for marketing communications.

Requests can be submitted using the contact details below.

12. Marketing Communications

You may opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in our communications or contacting us directly.

13. Cookies & Analytics

We use cookies and similar technologies to enhance user experience, analyze traffic, and support marketing activities. You can control cookies through your browser settings.

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

15. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

16. Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy or our data practices, please contact:

Increase Digital
Email: [halo@increasedigital.com]
Website: [https://www.increasedigital.biz.id]

This Privacy Policy is adapted and customized for Increase Digital and applies exclusively to Increase Digital’s services.